Shipment status
Check your shipment status
Quick answer
To check on your motorcycle shipment, call (866) 216-7742 any day from 8am to 8pm ET and a live agent will give you a status update. Have your name and pickup or delivery address ready. The driver also calls ahead before pickup and delivery.
Have this ready when you call
- The name on the booking
- The pickup or delivery address
- The phone number you booked with
FAQ
Shipment status: common questions
Do you have online tracking?
Status updates are given by phone. Call a live agent any day from 8am to 8pm ET for the latest on your shipment.
Will the driver call me before delivery?
Yes. The driver calls ahead to set the delivery window.
What if my delivery date changes?
We will contact you. You can also call any time during business hours to check.
Can I change the delivery contact while my bike is on the road?
Yes. Call as early as you can with the new person’s name and phone number.
Ready to ship your ride?
Talk to a live agent 7 days · 8am–8pm ET. Call or request a free quote for your exact price.