Motorcycle shipping questions, answered plainly.

Call (866) 216-7742 or fill out the free quote form, and a live agent will give you a price for your exact move. Phone is the fastest way, because the agent can ask about your bike and dates in one conversation. The form works at any hour: send your pickup ZIP, delivery ZIP, bike details, and preferred pickup date, and we follow up during business hours, 7 days a week from 8am to 8pm ET. A quote costs nothing and does not commit you to booking.

We need the pickup and delivery ZIP codes, the year, make, and model, whether it runs, and when you want it picked up. Those five details cover most quotes. It also helps to mention anything that changes the size or handling of the bike, such as a tour pack, sidecar, extended forks, a trike conversion, or a lowered suspension. If the pickup or delivery spot is a gated community, a narrow street, a storage unit, or a rural property, tell us that too so we plan the right truck.

Distance, the size of the bike, the time of year, and whether it runs are the biggest factors. Longer routes cost more overall, though usually less per mile than short ones. A touring bagger or trike takes more trailer space than a dirt bike. Rally weeks and the spring and fall snowbird seasons are busier, and a non-running bike needs extra loading help. Flexible dates and easy-to-reach addresses tend to bring the price down. Call or request a free quote for your exact price.

Your agent will tell you on the call exactly what the quote includes and what could change it before you book. The price is built on the details you give us, so it stays accurate when those details are right. If the bike turns out to be a different model, does not run when we were told it does, or the pickup address changes, the price may need to be updated. Ask your agent to walk you through the full total before you confirm anything.

Door-to-door service to a home address is our standard service, so ask your agent whether anything about your specific address would change the quote. Most driveways and residential streets are fine. What can matter is access: very narrow roads, low trees, steep or unpaved drives, and some gated communities can mean the truck has to meet you at a nearby open spot instead. Describe the address when you call, and your agent will tell you before you book whether it affects your price.

Allow 10 to 15 business days for transit, so book at least that far ahead of the date you need your bike. Earlier is better for busy periods: the weeks before big rallies such as Daytona Bike Week or Sturgis, the fall and spring snowbird runs between the North and Florida or Arizona, and summer moving season. If you need a bike moved sooner, call anyway. Short-notice pickups are often possible, and your agent will tell you honestly what window can be arranged on your route.

You reserve your shipment by phone with a live agent, who confirms the details and then sends you a confirmation. On the call we go over the pickup and delivery addresses, the names and phone numbers of the people releasing and receiving the bike, the bike details, and your preferred dates. Once everything is confirmed, you receive your order confirmation by phone or email. Call (866) 216-7742 any day from 8am to 8pm ET to book.

Your agent explains exactly what is due and when before you book, so there are no surprises. Payment terms are confirmed for each shipment on the call. Ask your agent about accepted payment methods, whether anything is due at booking, and what is due at delivery. Make sure you have that answer in your confirmation before the pickup date.

Yes, you can call us to change or cancel, and your agent will explain the terms that apply to your booking before you confirm it. Changes to dates or addresses are easiest before a truck has been assigned, so call as soon as your plans move. If something changes on pickup day, call right away so we can update the driver. Ask about the change and cancellation terms when you book so you know where you stand.

Yes, we regularly pick up bikes bought online, from private sellers, at dealerships, and at auctions. Before pickup, make sure the bike is paid for, the seller or auction has released it to you, and you have the title or the paperwork the seller is providing. Give us the seller’s name, phone number, and pickup address, and any release number or lot number from an auction. We coordinate the pickup time directly with them. Our guide to buying a bike online or at auction covers the details.

Wash the bike, photograph it from every side, leave about a quarter tank of fuel, charge the battery, and remove loose items. A clean bike makes the pickup inspection accurate, and dated photos give you your own record of its condition. Empty saddlebags and tour packs, take off anything held on by a quick-release, and note any existing scratches or leaks. Check tire pressure, and disable or tell us about any alarm. Leave one key with the bike. Our full preparation guide has a printable checklist.

No, you do not need to drain the tank or disconnect the battery for most shipments. A quarter tank or less is ideal, because it is enough to load the bike and keeps the weight down. Make sure the battery is charged so the bike can be ridden or rolled on and off without trouble. If the bike leaks fluid, or the battery is damaged, tell us when you book so we can plan around it.

Hard saddlebags and tour packs can usually stay attached, but they should be empty, and helmets and loose gear should come off. Loose items can shift and scratch the bike during the trip, and personal belongings are generally not something carriers cover. Soft bags, tank bags, GPS units, phone mounts, and anything on a quick-release are best removed and packed separately. If you want to ship a helmet or small accessories with the bike, ask your agent first.

Yes, take clear, dated photos of the whole bike before pickup. Shoot all four sides, the tank, the fenders, the exhaust, the instrument panel with the mileage showing, and close-ups of any existing scratches or dents. Do it in good light after washing the bike. The driver also inspects the bike and notes its condition at pickup, and your own photos give you a second record to compare at delivery if you ever need one.

No, we ship non-running motorcycles, but tell us when you book. A bike that does not start, has no battery, or will not roll freely needs a winch or extra hands to load, and the driver has to plan for that before arriving. Let us know if the brakes work, if the wheels turn, and if the steering is locked. Choose "No, it does not run" on the quote form or mention it on the call so the right help shows up.

Yes, we pick up at the address you give us and deliver to the address you choose. That can be your home, your work, a dealership, a shop, a storage facility, or a rally campground. The only time the truck meets you somewhere else is when it physically cannot reach the address safely, for example a narrow street, a low bridge, or a steep unpaved drive. In that case we agree on a nearby open spot with you first, such as a parking lot close by.

Someone must be there for both, but it does not have to be you. At pickup, a person needs to hand over the key and sign off on the inspection with the driver. At delivery, a person needs to look the bike over with the driver and sign for it. If you cannot be there, name a friend, family member, dealer, or shop employee, and give us their phone number when you book.

Yes, anyone you name can release or receive the bike for you. Give us their full name and phone number when you book so the driver can call them directly to set the time. Ask them to check the bike with the driver and to note anything they see on the paperwork before signing. If the person changes after you book, call us so we can update the driver.

If the truck cannot safely get to your address, we arrange a nearby meeting spot with you before pickup or delivery. Car carriers and enclosed trucks are long and tall, and some streets, cul-de-sacs, and gated communities have weight limits, tight turns, low branches, or rules against large trucks. A nearby shopping center or business lot usually works well. Describe your address when you book, and the driver will also call ahead to confirm where to meet.

Yes, we call ahead before pickup and again before delivery to set the time window. Traffic, weather, and earlier stops on the route can shift arrival times, so the call-ahead lets you plan your day around the truck. Keep your phone on and answer unknown numbers around your pickup and delivery dates. You can also call a live agent any day from 8am to 8pm ET for a status update.

Yes, we pick up from dealerships, auctions, shops, and storage facilities. For a dealer or auction, give us the contact name, the phone number, and any stock, lot, or release number, and confirm the bike is paid for and released. For a storage unit, someone must meet the driver to open the unit and hand over the key, and the facility needs to allow a truck to enter or meet nearby. Tell us the gate hours when you book.

Yes, every motorcycle we ship travels in a fully enclosed trailer. That keeps rain, snow, road salt, sun, and debris from the trucks around it off your paint, seat, and electronics for the whole trip. It also keeps the bike out of sight while the truck is parked. Enclosed transport is our standard service, not an upgrade you have to ask for. Our enclosed versus open transport guide explains the difference in more detail.

The front wheel sits in a wheel chock and soft-tie straps hold the bike upright from solid points on the frame and lower triple clamp. Soft ties keep the hooks of the ratchet straps from touching painted or chromed parts, and straps are kept clear of bags, fairings, and controls. The bike is compressed gently on its suspension so it stays steady over bumps. Trikes, Slingshots, ATVs, and UTVs are secured at the wheels and frame with equipment suited to their size.

No, most bikes ship uncrated, rolled straight into the enclosed trailer and strapped in place. Crating is mostly needed for overseas shipping or freight networks where the bike changes hands several times. Shipping uncrated in an enclosed trailer means no disassembly: the bike rolls on at pickup and rolls off at delivery, ready to ride. If you have a special reason to crate a bike, call and talk it through with an agent.

Your motorcycle is handled by insured carriers, and your agent can give you the coverage details for your shipment before you book. Coverage terms vary by shipment, so ask what is covered, the coverage limits, and how a claim works before you confirm. It is also worth calling your own motorcycle insurer to ask whether your policy covers the bike while it is being transported. Personal items left on the bike are generally not covered.

Note the damage on the delivery paperwork before you sign, take photos right away, and call us the same day. Look the bike over with the driver in good light before the truck leaves, checking the areas you photographed before pickup. Writing the damage on the paperwork, with the driver present, is the most important step. Then call (866) 216-7742 so an agent can explain the next steps and the claim process.

It depends mainly on the distance and how soon a truck can reach your pickup address, so your agent gives you an estimated window for your exact route. Shorter regional moves usually take less time than coast-to-coast trips, and routes between big cities on major interstates tend to move faster than rural pickups. Busy seasons and weather can also add time. Call with your pickup and delivery ZIP codes and dates for an honest estimate.

Ask your agent what is possible on your route, and they will tell you honestly which dates can be committed to and which are estimates. Pickup and delivery are usually scheduled as windows, because traffic, weather, and other stops on the route affect timing. If you have a hard deadline, such as a rally opening day or a move-in date, tell us when you book. Our premium priority service is built for tight schedules.

Late fall and winter, outside the snowbird rush, are often the easiest times to find a pickup date, while spring and early summer are the busiest. Demand rises in spring as riders buy bikes and move, in the weeks before major rallies, and in fall and spring when snowbirds move bikes between the North and the Sun Belt. If your dates are flexible, shipping outside those peaks can make scheduling easier. Book early whenever your dates are fixed.

Yes, we ship trikes, Can-Am Spyders and Rykers, and Polaris Slingshots in enclosed trailers. Three-wheelers are wider than motorcycles and cannot sit in a standard wheel chock, so they are loaded with a wide ramp or liftgate and secured at the wheels and frame. That includes the Harley-Davidson Tri Glide and Freewheeler and conversion trikes. Tell us the model and any trailer hitch, rack, or lowered suspension when you book.

Yes, we ship ATVs, UTVs and side-by-sides, and gas and electric golf carts, door to door. That covers machines such as the Polaris RZR, Can-Am Maverick, Honda Talon, and lifted carts and low-speed vehicles. Give us the overall length, width, and height, including roofs, light bars, and racks, so the right truck and liftgate show up. We also deliver to farms, cabins, and golf communities, so mention any access limits.

Yes, we ship non-running, custom, vintage, and salvage motorcycles, as long as we know about them when you book. A non-running bike needs a winch or extra hands. Custom bikes with long forks, low ground clearance, or tall bars may need extra space. Vintage bikes benefit from enclosed transport and careful strap placement. A salvage bike that cannot roll or steer needs special loading. Describe the bike honestly so the driver plans for it.

Yes, we ship e-bikes, e-motos, and mountain bikes fully assembled in an enclosed trailer. Because they travel by truck, there is no need to box them or take them apart, and the battery can usually stay installed. Tell us the battery type and condition when you book, and do not ship a damaged, swollen, or recalled battery. Several bicycles can ship together as one shipment.

Yes, we ship motorcycles door to door across the continental United States. That covers local and in-state moves, regional trips, and full coast-to-coast routes. Busy corridors between major cities are the easiest to schedule, but we also serve small towns and rural addresses. Our state pages list major cities and common routes for many states. Call or request a free quote with your two ZIP codes to get started.

Yes, our office is at 2208 Station Rd in Richmond, Virginia, and we ship to and from Richmond and the surrounding area. That includes Henrico, Chesterfield, Petersburg, Mechanicsville, Williamsburg, Fredericksburg, Charlottesville, and Hampton Roads cities such as Norfolk and Virginia Beach. Shipping from central Virginia works like any other route: door to door in an enclosed trailer. Call (866) 216-7742 for a quote.

Our door-to-door service covers the continental United States, so call us to talk through any shipment to Alaska, Hawaii, or another country. Those moves usually involve ocean freight or a port handoff and different paperwork, so they are handled case by case. An agent can tell you what is possible for your specific trip.

Yes, we ship motorcycles for service members on permanent change of station (PCS) moves within the continental United States. Many riders ship the bike separately from their household goods so it arrives clean and on its own schedule. Have your orders and report date handy when you call, and book as early as you can, especially during the busy summer PCS season. We can deliver to your new home or arrange a pickup or delivery near base. Our military PCS guide covers what to plan.

Yes, we ship bikes to rallies such as Daytona Bike Week, Biketoberfest, Sturgis, and Laconia, and back home afterward. Shipping lets you fly in, ride all week, and skip a long ride on the highway. Rally weeks book up quickly, so reserve several weeks ahead and give us the exact delivery address, such as a hotel, campground, or rental home. Ask about booking the return trip at the same time.

Yes, we ship snowbird motorcycles south in the fall and north again in the spring. Popular routes run from the Northeast, the Midwest, and Canada-border states down to Florida, Arizona, Texas, and Southern California. These lanes get busy, so book the trip south by early fall and the return by late winter. You can book both legs at the same time. Our snowbird shipping guide explains how to plan it.

Yes, dealerships and shops can set up recurring motorcycle shipments with us. That covers delivering bikes to out-of-state buyers, dealer-to-dealer transfers, and pickups from auctions. Having a shipping answer ready can help close sales with buyers who live farther away. Call (866) 216-7742 to talk about your volume, your usual routes, and how you want shipments scheduled.

Live agents answer the phone 7 days a week, from 8am to 8pm Eastern Time. Call (866) 216-7742 for quotes, booking, changes, and shipment updates. You can also send a quote request or a message through the website at any hour, or email motor-transporter@highvalueproductshipping.com, and we reply during business hours. Our office is at 2208 Station Rd, Richmond, VA 23234.

Call (866) 216-7742 any day from 8am to 8pm ET, and a live agent will give you a status update on your shipment. Have your name and the pickup or delivery address ready so we can find your order quickly. The driver also calls ahead before pickup and before delivery to set the time window. If you need to change the person receiving the bike or the delivery address, call as early as you can.